Return Policy

Last updated December 14, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@theartandmorestore.comto obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Original Order Number, then mail your return to the following address:

614 N 10th St
Attn: Returns
RMA # __________
Killeen, TX 76541
United States

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• Shipping will be covered by our company under any condition in which a return is deemed necessary. These conditions include and are limited to if our company has made the mistake, if the product is damaged in transit or if the product is defective. If the return is due to your mistake, is no longer needed, or will not meet your needs you are responsible for return . 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

254-245-9000

info@theartandmorestore.com